Transport Policy

We are committed to providing every customer with a safe and fast delivery experience. All orders are hand-blended and packaged by the prsmsugarcous team in the United States to ensure that every bottle of food coloring is delivered to you in the best condition.

📦 processing time
Orders are usually processed within 2 to 4 working days. Customized pigment products may take an additional 1 to 2 working days.

🚚 Mode of transport and time
We use USPS, UPS or FedEx to provide standard and express delivery services. Standard delivery usually takes 3 to 7 working days to arrive. Please select the express option at checkout.

🌍 international transport
Currently, we support international delivery to some countries. The delivery time depends on the destination country (usually 7 to 21 working days). Please note that international orders may be subject to customs duties and import taxes, which are the responsibility of the recipient.

📫 Order tracking
After all packages are dispatched, a tracking number will be provided. You can obtain it via email and keep track of the logistics status at any time.

If you have any transportation-related questions or special delivery requirements, please feel free to contact us at fan@prsmsugarcous.com. Thank you for your understanding and support!